Your AI agent
Weave: your AI agent inside Spun, with nothing to set up
Weave is the AI agent built into Spun. Ask it about your WhatsApp chats and groups in plain words, and it answers from the messages Spun holds: who is waiting for a reply, what customers asked this week, who left voice notes in a group and what they said.
- Nothing to set up
- Asks before it sends
- A briefing every morning
There is nothing to install or connect. Weave is in the inbox from your first login, it reads through the same layer that powers Spun MCP, and it asks before it changes or sends anything. If you would rather work from ChatGPT or Claude, that is what Spun MCP is for.
Coming soon: Missions
AI that works toward a goal, with your approval. Missions are not available yet; this page will say so when they are.
What Weave does
Ask about your chats, and get an answer from them
Weave reads your conversations, messages, contacts, labels, tasks, calendar events, campaigns, scheduled messages and delivery status, and it can run analytics over your inbox data. The time range at the top of the Weave tab decides how far back it looks (Week by default, or 24h, 3d, Month, All or Custom), and a period you name in the question, such as "last month", always wins for that question.
Find any message
Weave searches by words and by meaning at once, in message text, image captions and voice-note transcripts, then keeps only the messages that really match, grouped by chat.
Analyze groups
who sent each message, who is in a group, and activity reports per employee and per group over up to 92 days, with response times and the requests still waiting.
Answer voice-note questions
each voice note with its sender, length and transcript, summarized per sender.
Read documents in a chat
PDF, Word, Excel and PowerPoint files. Scanned PDFs and password-protected files are not read, and Weave says so.
Report a bug or request a feature
Weave files the ticket, with a screenshot if you add one, and replies appear in the Tickets tab.
Respect your privacy setting
in Labels mode Weave reads label data and counts but never the text of a message.
Every morning
AI Daily Briefing: what came in overnight and what needs you today
The first time you open Weave each day, it writes a short briefing from your inbox activity and posts it as the newest message. Ask for "briefing" at any time and it writes a fresh one, as often as you like.
The briefing uses AI tokens. It is not the same as Today's Briefing, the strip of live counts at the top of the chat list, nor the Daily Summary, the scheduled message Spun sends to Spun Chat or WhatsApp at a time you choose.
Your daily briefing
Weave
- New messages in the last 24 hours, and how many came from VIP contacts
- Chats waiting for your reply, and how old the oldest one is
- Alarms due today, and tasks completed and overdue
- Chats that went quiet this week, and new contacts
- Stale VIP contacts and conversations at risk
- Two or three suggestions you can click to act on
You stay in control
Weave asks before anything changes
Weave can draft, schedule and submit WhatsApp messages, but it never sends one directly. Every message Weave writes follows your organization's AI-send policy in Settings and waits in the AI Sends approval queue for a person to approve or reject, even when the organization lets API keys send on their own. Approval cards show "via Weave" and the name of the person who asked.
- 1
Messages wait for a person
Drafts, scheduled messages and replies land in the approval queue, or as saved drafts in draft-only mode.
- 2
Changes show a confirmation button
Labels, chat operations and navigation change nothing until you confirm the card Weave shows.
- 3
Pipeline moves are suggestions
Weave suggests moving a lead forward, with its reason, and the move waits until a person approves it.
- 4
Group posts wait for "Schedule"
A recurring post to a set of groups is shown with its content, groups, timing and daily math, and nothing is scheduled until you press Schedule.
Weave and MCP
Weave or Spun MCP: built in, or your own AI
Both read your inbox through the same layer. The difference is where you ask and which AI answers.
- Where you ask
- WeaveInside Spun, in the Weave tab, on the web and in the apps
- Spun MCPIn ChatGPT, Claude or another AI app you already use
- Setup
- WeaveNothing to set up, it is there when you sign in
- Spun MCPConnect your AI app to Spun once
- Which AI answers
- WeaveWeave, on your Spun plan's AI tokens
- Spun MCPYour own AI app; Connected AI reads never use Spun AI credit
- Sending
- WeaveNever on its own: every message waits for approval
- Spun MCPFollows your organization's AI-send policy
Plans
Plans and usage limits
Weave comes with every paid plan and with the free trial. It runs on your plan's monthly AI allowance, so the plans differ in how much Weave you can use, not in whether you have it. The live amounts are on the pricing page.
- Every answer and every daily briefing uses AI tokens. Building the search index does not; each search does, for its AI check.
- Advanced quality is the default and gives deeper analysis with more tokens; Standard is faster and uses fewer.
- When the period's tokens run out, Weave stops answering until the reset or a top-up in Settings, Plan & Usage. An administrator can also set a token cap per person.
- Reading a document counts on the same daily media limit as Spun MCP.
- Per-employee and per-group reports follow your plan's staff reporting level: full rows, organization totals only, or not included.
- Weave sees the messages Spun holds: everything since your number was linked, plus the recent history WhatsApp handed over at link time.
Get started
Open Weave in three clicks
- 1
Open the Weave tab
Click Chats in the sidebar, open the Spun Concierge conversation and pick the Weave tab. On a phone, tap Weave in the More menu. Ctrl or Cmd+E opens it as a side panel while that conversation is open.
- 2
Pick a time range, or name one
Week is the default. Say "since Monday" or "in September" in the question and Weave uses that period instead.
- 3
Ask, and stop whenever you like
Weave streams its answer and shows the steps it takes. The Stop button keeps the part that already arrived.
Frequently asked questions
Do I need to set anything up to use Weave?
No. Weave is built into Spun and is there from your first login: click Chats, open the Spun Concierge conversation and pick the Weave tab. There is no app to install and no AI account to connect.
Can Weave send WhatsApp messages on its own?
No. Weave can draft, schedule and submit messages, but every one waits in the AI Sends approval queue for a person to approve or reject, even when your organization lets API keys send on their own. Other changes show a confirmation button first.
What is the difference between Weave and Spun MCP?
Weave is the AI agent inside Spun and needs no setup. Spun MCP connects an AI you already use, such as ChatGPT or Claude, to the same inbox data. Both read through the same layer; with MCP your own AI app does the answering.
What is the AI Daily Briefing?
A short briefing Weave writes from your inbox activity the first time you open it each day: new messages, chats waiting for your reply, alarms and tasks, quiet chats, new contacts and conversations at risk, with suggestions you can click. Ask for "briefing" to get a fresh one at any time.
Which plans include Weave?
Every paid plan and the free trial. Weave runs on the plan's monthly AI allowance, so larger plans let you use it more. The current allowances are on the pricing page and in Settings, Plan & Usage.
How far back can Weave look?
As far as the messages Spun holds: everything since your WhatsApp number was linked, plus the recent history WhatsApp handed over at link time. The time range picker sets the default period, and a period you name in the question wins.
What are Missions?
Missions are coming soon: AI that works toward a goal, with your approval. They are not available yet.
Your AI agent is already in the inbox
Link the WhatsApp number you already use, open the Weave tab, and ask your first question. Tomorrow morning, your daily briefing is waiting.
More in Weave AI: Your Smartest Teammate
More features explained
Video Calls · WhatsApp Integration · Translation Room · Scheduled Messages · Smart Links · Broadcast Campaigns · AI Auto-Replies · Connection Region · Email · Combined Thread · Round Robin · Sales Pipeline · Spin-to-Win · WhatsApp Marketing · Contact Circles · Voice Chatbot · Team performance