Support
How can we help you?
Search our FAQ, browse documentation, or chat with our team.
Live Chat
Available inside the Spun app - open Support from your inbox
Email Support
[email protected]
We typically respond within 24 hours
Help Center
Browse docs and guides in the app
FAQ
Frequently Asked Questions
Getting Started
AI & Automation
Team & Productivity
Billing & Plans
Meet Weave - Your AI Assistant Inside Spun
Ask anything in plain language. Weave understands your conversations and helps you work faster.
Weave can search chats, summarize conversations, label contacts, create tasks, set reminders, draft messages, export CSV data, save multi-action macros, analyze engagement, detect at-risk conversations, and answer by voice - all in plain language.
Documentation for Spun Users
Use Weave for Help
Getting Started
Connect WhatsApp, import contacts, and send your first message in minutes.
Available in the Spun appAI & Smart Features
AI Compose, auto-translate, auto-transcribe, smart replies, AI auto-labels, and knowledge base chatbot.
Available in the Spun appTeam Inbox & Roles
Shared inbox with Read/Write, Read-Only, and Filter-Limited roles. Granular permissions and shared filters.
Available in the Spun appLabels & Segmentation
Color-coded labels, dynamic segments, bulk actions, smart filters, and AI auto-labeling.
Available in the Spun appContacts & CRM
Contact database, custom fields, import/export, CRM sync with HubSpot, Pipedrive, and GoHighLevel.
Available in the Spun appExtensions & API
Phone calls, file sync, payment reminders, webhooks, developer portal, and the extension marketplace.
Available in the Spun app